Shipping Policy

Thank you for shopping with us! Below is our shipping policy to ensure transparency and provide a seamless experience.

 

Order Processing Time

• All orders are processed within 1-5 business days after payment is confirmed.

• Please note, orders are not processed or shipped on weekends or public holidays.

 

Shipping Times

Since we work with global suppliers, shipping times may vary depending on the product and your location. Below are estimated delivery times:

• Domestic Orders: 7-15 business days

• International Orders: 10-25 business days

 

Please note: These are estimated times and may be affected by factors like customs delays or high seasonal demand.

 

Shipping Costs

• Shipping rates are calculated at checkout based on the product, destination, and shipping method selected.

• Free Shipping: Available for orders where applicable.

 

Order Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking number.

• You can track your order using the link provided in the email.

 

Multiple Shipments

• To provide the fastest delivery, items in your order may be shipped separately from different suppliers. This means you might receive multiple packages for one order.

 

Customs and Import Duties

• For international shipments, customs fees, taxes, or import duties may apply. These charges are the responsibility of the customer and vary by country.

 

Delayed or Lost Shipments

• While we strive to ensure timely delivery, delays may occur due to circumstances beyond our control (e.g., customs processing or natural events).

• If your package hasn’t arrived within 30 business days, please contact us support@millenniumqueenholdings.com, and we will assist you in resolving the issue.

 

Digital Products 

• No shipping for digital products.

 

Returns and Refunds

• Please refer to our Return Policy for details about returns and refunds for dropshipping items.

 

Contact Us

If you have any questions about shipping or your order, feel free to contact us:

• Email: info@millenniumqueenholdings.com/ sibongile@millenniumqueenholdings.com

• Phone: 0799027356